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Contact Us

Contact Us (Medicube US)

We’d love to hear from you. Whether you have questions about our clinical formulations, need help choosing the right skincare routine for your skin type, or require assistance with an existing order, our dedicated team is here to support you.

How to reach us:

  • Email Support: support@medicube-us.com

  • Customer Service Hotline: +1 (323) 556-8924

  • Response Time: Our team strives to respond to all inquiries within 24 hours (Monday – Friday).

Customer Service Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (PST)

  • Support Languages: English / Español

Corporate Address: Medicube Skincare Solutions 4851 W 147th St, Hawthorne, CA 90250, USA

A quick note: During high-traffic periods and major promotional events, our response time may be slightly delayed. When reaching out, please use the email address associated with your order and include your Order Number in the subject line to help us assist you more efficiently.